Vancouver Auto Repair

Clean facility, friendly service guys, reasonable wait time, fairly good prices

To be upfront, I am not a mechanic. I don't know much about that side of things and I'm going to trust that the people who worked on my vehicle are honest and experienced and the work is solid. The quality of the work is not the issue here. The level of communication from this shop is unacceptable. My vehicle was with them for two full weeks. In that time they said they would call me with updates at a specified time three times and never followed through. I gave a large grace period (a full day or more) before calling them myself each time. They are kind on the phone, but being given empty promises isn't helpful. I hope this was just a stressful time for them and this is not their standard as this was very disappointing.

The people here are the best. They are friendly and always have a smile. They go over details with you before doing the work. Appointments are right on time. Best auto care in town!

Chris was very nice to me. I appreciated his kindness.

We have been taking our cars here for sometime now and have always been pleased with their service. They are informative about what needs to be done to your vehicle and never pressure you into repairs. I highly recommend

Great service! Fair and affordable prices I will use this company again

I appreciate the care & professionalism at Honest 1. And the people are nice. :)

I love Honest 1 in Minnehaha, they have done all of the oil changes on my car. I always get an email of the entire inspection, with pictures. I never feel upsold. They offer everything from filters, wipers, and light bulbs if necessary. The office crew are always upbeat and happy to help. I wouldn’t trust my Soul to just any shop. These guys are great.

Paid these guys to do a diagnosis and oil change on an avalanche truck. They charged a diagnosis fee of about $150 and told me that they think it is the driveline that I should replace that. That did not fix the problem that was not the issue they were not even close. The technician said "I think it is the driveline this is where I would start." I paid the diagnosis fee because I took his advice for as I am not a mechanic and he sounded very sure but then again going back to his words he did say I think. I also paid to have an oil change done which was supposed to be for synthetic and turns out that they use the synthetic blend which is not a big deal but if they are willing to cut corners on stuff like that it makes sense why they misdiagnosed this problem and still took my money for the diagnosis fee. The entire time it felt like they were just trying to get to the diagnosis fee and get me out the door. I can tell that they make a lot of money on those fees. They also did not tell me about the fees before I went in there and they already had the keys to the car. There are plenty of shops in the area and I would recommend going somewhere else.