They would not honor their Groupon deal for oil changes. Gave the excuse that it was a corporate decision to stop. Paid for Groupon was for 4 oil changes free. When I redeemed the Groupon I was told then since my car used full synthetic oil that I can only get two free oil changes. Well turns out that I only needed synthetic blend like their coupon said. That was their first lie. Today I took it back for my supposed second oil change and they told me I could only use one block and then I have to pay for the other half. See the following photo for other details. We purchased three Groupons one for myself my wife and my daughter. When my daughter went in for her first oil change they did the exact same thing and then told her she needed new spark plugs. Not that unreasonable to think that she may need new spark plugs but they were going to charge her over $30 each for $8 spark plugs. When my wife took her car in for her first oil change they did the same thing and told her that her rear brakes were metal on metal and the car was unsafe to drive and the rear brake pads and rotors would need to be replaced. I inspected the brakes when my wife returned home and discovered that there was a 16th of an inch of pad left and there was no metal-to-metal contact and the rear rotors were unaffected. In my opinion Honest-1 Auto Care is honest none Auto Care.
GoodMorning Patrick. In response to your review let's be clear Our store & company will continue to honor all Groupon coupon's, if you will take a minute and read the Groupon card it states that each space or coupon is worth one Free oil change per coupon up to 5 qts of synthetic (blend) oil, & 6.95$ towards a spin on filter along with a 21 pt inspection. Unfortunately your Vehicle 2014 Toyota Camry Hybrid From the Manufacturer ONLY uses 0W20 (Full) synthetic oil No other Oil option. with the Groupon coupon this allow's us to discount 34.95$ Off of A full synthetic oil change. Normally your oil change would cost 85.76$ after the discount allowed it would have been 50.81$ I apologize for the changes in pricing but these are circumstances that we have no control over. Oil prices went up across the board in late may resulting in the price changes as of June 1st.. As for your wife's Jeep 1/16 th of Brake material is less than 2mm at that point the brake pad's are virtually gone and the technician did see clear evidence of Metal on Metal Grinding. At that point it's A safety concern For us. That's the reason your wife signed our disclaimer in regard's to brake safety. If there's anything We can do for you in the future don't Hesitate to Call.. Honest1 AutoCare will Honor your Groupon Cards As explained. Best Regard's Chris.
- Honest-1 Auto Care Minnehaha