Vancouver Auto Repair

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Mon - Sat: 8:00 AM - 6:00 PM

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5

"Everyone was friendly , answered all of my questions. Looked for information for me. Very satisfied. " Great!!

5

"Excellent Service" I took my car in for a routine oil change and I am very impressed by how friendly and helpful everyone was. I was treated great even though this was a rather small service on my car. I am absolutely planning on being a repeat customer.

5

"they listen" Very nice to deal with, they explain everything so you can understand. I liked doing business with them and sending my daughter to them with her car.

1

I called last week to get a quote on replacing my timing belt and the guy I spoke to recommend to have it checked first. He said there would be no cost to check it and if it needed replaced it would run 433 for the whole kit. I called back today to set up an appointment and fortunately I asked this guy for a quote as well. This guy said it would be almost 200 to check it and up to 800 to replace it. When I asked why I was told something different he said, the guy probably didn't know what he was talking about or he miss understood what belt I was talking about. I specifically said timing belt because I had been calling around to several shops asking the same questions. So this shop admittedly has guys working there that don't know what they're doing. I will definitely never go there or recommend them.

Stacey, we often get phone calls requesting pricing. It is hard to confirm all the particulars on a vehicle without seeing it. When a timing belt is changed, often a sticker or date is left under the hood to acknowledge that work. To check that, there is no cost, however, if there is not sticker or marking then the process to check the timing belt is to remove components and visually inspect the belt. That process does constitute a fee. Pricing over the phone is difficult and to reduce errors or miscommunication it is suggested to bring the vehicle into the shop and have it looked at. A more accurate estimate can be given then, eliminating uncertainties over the phone about a vehicle that has yet to be seen. If you would like to bring your vehicle in, do not hesitate to contact our office.

- Honest-1 Auto Care Minnehaha
5

Joe said this business did a good job. The staff was friendly and he was in and out on time.

5

Victoria said this business understood she could not afford to have them do the work. She will definitely go back to them for her oil change and alignment. They took good care of her and did not try to rip her off.

5

"Do not over sell services" This was my first time using this auto care facility. The customer service is great and they keep you informed on what is happening with your vehicle throughout the whole process. I believe the prices are very competitive or better then other auto care places. I will certainly bring my vehicle back when I need additional services. Don

5

Mark said they got it done in one day and it was a work vehicle, so that was important.

5

"First Time Visit" My wife and I made our first visit to Minnehaha Honest-1 last Friday for an inspection and oil change. We were very satisfied with the front counter help we received. I can't recall his name but he made us feel very at home and was not pushy in the way that I am used to from normal car repair shops. We are used to go to a car repair shop and being told we need about $1000 worth of work done to our vehicle. Here we were pleasantly surprised to be told our vehicle was running in great shape and there was nothing wrong with it. We felt we got a very honest review and feedback of our vehicle and left feeling very satisfied. I would also like to mention that the technician who worked on our vehicle that day was also very nice and helpful and not pushy in any way as well. I would highly recommend this location to anyone I know and will be making a return visit for any future work I need done to my vehicle. The two gentlemen that were working on Friday 2/12/16 left us very happy with our visit and both deserve to know that they did a great job working with us. Thanks Chris Morrow

5

I recently purchased a oil change punch card from a guy at my door. I normally am skeptical about door to door sales but figured I would try the new shop after looking at the reviews for the other shop on Mill Plain. I was treated very nicely and they courteous and professional. Great value and service!

Thank you for the kind words Brad. We try to treat our customers like family.

- Honest-1 Auto Care Minnehaha
Honest-1 Auto Care Minnehaha is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Minnehaha (360) 719-2285 if you have any issues in accessing any area of our website.